Actions

In a previous article, we showed you how to start building an automation by creating a trigger. This group of articles shows you how to complete the next part: add an action that responds to a trigger.

In this section, we review the action options and show you how to set them up. You can choose between emails, workflow actions, and integrations to customize a full customer journey.

To get started, click the plus (+) button and then select the action you want to happen.

You can also select an action by dragging it to another spot in your automation. If the action you're moving has actions underneath it, you can decide to move everything or just the single top-level action.

Now that you know how to add and move actions, let's start building!