Ordering Without an Address

Check all fields

Store owners running tests might notice that it is sometimes possible to complete a transaction without any customer shipping or billing address details.

If the shipping field is missing information, Shopify refuses to track the order.

To fix this problem:

Make sure the checkout is set up to collect all shipping details (e.g. shipping city, state, zip, country, and address). If required, set up details for shipping and billing separately.

It is not possible to remove any of the shipping fields, but there is a workaround for some fields like postal code. This option is available only to Shopify Plus customers.

Go to your theme code, open checkout.liquid, enter a default value, and then hide the field.

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