# Ordering Without an Address Store owners running tests might notice that it is sometimes possible to complete a transaction without any customer shipping or billing address details. If the shipping field is missing information, Shopify refuses to track the order. To fix this problem: Make sure the checkout is set up to collect all shipping details (e.g. shipping city, state, zip, country, and address). If required, set up details for shipping and billing separately. It is not possible to remove any of the shipping fields, but there is a workaround for some fields like postal code. This option is available only to Shopify Plus customers. Go to your theme code, open checkout.liquid, enter a default value, and then hide the field. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.funnelish.com/faq/ordering-without-an-address.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.