> For the complete documentation index, see [llms.txt](https://docs.funnelish.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.funnelish.com/start/funnel-builder/faqs.md).
# FAQs
FAQs on a funnel step are a great way to anticipate objections and provide lots of detailed information. The problem with many FAQs is that long answers take up a lot of page space, and can sometimes smudge the professional layout of a page.
The solution is expandable FAQs.
Display the questions and hide the answers. When a customer clicks the arrow next to a question, the folder opens, and the answer displays.
## Adding an FAQ
1. Open a funnel step.
2. Click one time the element that will hold the FAQ widget (e.g. container, row cell).
3. Go to the side panel and scroll down to the **Others** section.
4. Click the **FAQ** element. Funnelish automatically places the widget inside the element.
### Inserting a question
Click the **Default title** header and type a question.
### Inserting an answer
Click the plus icon (+) inside the widget. Add content to the answer field.
You will likely want to add a text answer. Click the **Paragraph** widget on the side panel and then enter the answer.
* You can insert images or video content, too.
{% hint style="info" %}
**Note** To copy an FAQ, click the Clone icon on the widget toolbar.
{% endhint %}
## Customizing the FAQ widget
Click the widget and go to the side panel. There is a suite of standard formatting tools, like borders, margins, title fonts, and more.